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🐻 Miming Technical Support

Thank you for using the Miming app! If you encounter any issues while using the app, we're here to help.

📧 Contact Email:

xiatian7@gmail.com

We will respond to your email within 24 hours.

Frequently Asked Questions

Q: What should I do if I can't use the camera when clocking in?

A: Please make sure you've allowed Miming to access the camera in your system settings. Go to "Settings" → "Privacy" → "Camera" → Enable "Miming".

Q: What should I do if I can't get location information?

A: Please make sure you've enabled GPS and allowed Miming to access location services. Go to "Settings" → "Privacy" → "Location Services" → Enable "Miming".

Q: How long does it take to approve a leave request?

A: After submitting a leave request, your supervisor will review it as soon as possible after receiving the notification, usually within 1-2 business days.

Q: What should I do if the app crashes or won't open?

A: Please try the following steps:
1. Close the app and reopen it
2. Restart your device
3. Uninstall and reinstall the app
4. Make sure your device's operating system is up to date

Q: How do I update to the latest version?

A: Go to the App Store (iOS) or Google Play (Android), search for "Miming", and click the "Update" button.

Feedback & Suggestions

If you have any suggestions or ideas, feel free to share them with us via email. Your feedback is very important to us!